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Welcome to Daly Computers

Remote Support

   Logmein rescue

Enter your 6-digit code

 

How Can You Connect to LogMeIn Technicians for Remote Support Services?

  • Step-By-Step Guide
    1. Visit the website of LogMeIn123.com at related link 1 below.
    2. Enter the PIN code created and given to you by our technician, and click “Connect to technician”.
    3. Then you can see a dialogue box. Follow the instructions, download and run the Rescue Applet.
    4. Then you can start the Rescue Applet and access to a LogMeIn technician, who will help with the problems you are meeting with your PC or other mobile devices.
    5. View the getting started guide for LogMeIn Rescue at related link 2 below.
    6. Learn more about how LogMeIn Rescue works at related link 3.

Related Links

  1. LogMeIn Rescue – PIN Code Entry:
    http://www.logmein123.com
  2. Getting Started Guide:
    https://secure.logmeinrescue.com/Common/Pdfs/rescue_gettingstarted.pdf
  3. LogMeIn Rescue – How It Works:
    https://secure.logmeinrescue.com/zh/helpdesk/howitworks.aspx

Customer Applet

With the customer's permission, this small .exe file automatically downloads to the remote PC. It's the interface through which technicians communicate with Customers and conduct remote support. The applet automatically removes itself from the remote PC at session conclusion.

The applet provides remote Customers with:

  • Interactive Chat and detailed Session History
  • Prompts to permit or deny technician access to all functions
  • File Transfer to the technician
  • Ability to stop Remote Control or disconnect at any time
 

 

 

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